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 PNM serves about 498,700 electricity customers statewide and also sells electricity on the wholesale market. The company, New Mexico's largest electricity provider, is based in Albuquerque. PNM is a long-standing, essential figure in New Mexico with positions in more than 20 communities. At PNM, we offer a wide range of career opportunities with **competitive** salaries, excellent **benefits** and **advancement** opportunities.
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DESIGNER, SR

SUMMARY:

Under minimal supervision, designs, prepares estimates, maps and assembles construction work order packages for distribution, construction, transmission and maintenance projects applying technical and engineering knowledge. May assume lead role for designer group.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Designs all varieties of complex projects such as residential, commercial, industrial, large power and system improvements in either electric and/or gas

Resolves complex complaints including large customer, large generation, industrial, commercial, PRC, and Sr. VP regarding voltage, service, and/or damages

Coordinates complex functions, which vary by area. Complex electric is typically large customer outages, generation design, large industrial and/or commercial projects, major system improvements, and highway relocations. Complexity in other areas involves managing the customer interface in lieu of a Project Leader on all various scopes of jobs. Complex gas duties are reg. Stations, large conversion projects, load balancing, reinforcement or matrix projects, and industrial gas meters

Undertakes complex special assignments as directed Prepares resource and cost estimates and assembles complex construction package Teams with SDP PM for all P3 resources Coordinates and assesses activities such as right-of-way, permits, environmental screening, etc., related to the project Obtains permits, reviews other designers' work Prepares all customer line extension contracts. Reviews other designers work as needed Prepares and reviews design, obtains "as builts" from C&M department, files manually May direct the reconciliation of all work orders and variance WO as needed Provides training and technical assistance to other Designers, and helps establish training needs for other team members Stays current on technology, policies, and procedures Takes an active role in making changes to policies and technologies Solves complex technical issues, multiple-tasks, and multiple projects without direction from Senior Engineers Equates/trains others on the resolution Assumes a lead role to other Designers and may assume role as Project Leader when necessary

May perform in the role of an expeditor: coordinating initial customer contact for new gas or electric service installation, removals, relocations, generating customer line extension requests, and processing electric and gas service/yard line orders

Other duties as assigned

COMPETENCIES:

Ability to interpret field notes into a design and estimate Expert ability to apply engineering and technical principles by designing complex electric distribution or gas transmission system projects Ability to work with Engineering to guarantee system reliability Expertise in advanced design, for example: large commercial shopping centers with major anchor stores, industrial customers, network systems, system improvements, large subdivisions that require a system improvement to provide power involving three phase and single phase design, network systems, gas meter stations, district gas regulator stations, small commercial, large distribution, large outage, and major upgrades or redesign for joint use collocations Demonstrated ability to coordinate projects and assume the role of Project Leader using SDP for P3 work Broad, applicable, advanced knowledge in gas or electric theory and design, and code compliance with basic knowledge of the operation of the other utility where applicable Extensive knowledge of established Company policies, procedures, and guidelines, including right-of-way and environmental assessment Expert knowledge and experience in utility design or construction for typical projects in the department. Proposes budgets on annual basis Broad knowledge of the agency rules and regulations that drive Company policies, design manual, labor database, design standards, and CU compatible units which may include DOT, PRC, NEC, NESC Ability to provide sustained high levels of effective and efficient customer service, by resolving customer inquiries and/or complaints in a professional and courteous manner

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE:

High school diploma or general education degree (GED) with seven to eight years of experience, or equivalent combination of education and/or experience related to the discipline. Business needs dictate that the incumbent must routinely perform the identified tasks 75% of the time.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess a current, legally valid driver's license and meet the company's driving record requirements.

COMMUNICATION SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public Actively participates in customer meetings Successfully communicates with customers on large and complex projects Negotiates company position

MATHEMATICAL SKILLS:

Job assignments typically require algebra, and may require trigonometry

COMPUTER SKILLS: Five or more years of broad working knowledge of personal computers Knowledge of spreadsheet and word processing software In depth knowledge of PNM's current computer systems, (i.e. ArcFM, Banner, PassPort, Amigo, Powerplant and PAWS)

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Advanced ability to solve practical engineering and design problems with minimal technical direction from Senior Engineers. Ability to deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. In-depth networking with other internal departments.

PHYSICAL DEMANDS:

Regularly required to sit up to 2/3 of the time. Must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT:

Office and/or field environment. Certain areas of the Company may require extensive field work and exposure to the environment in all weather conditions. Promotions are based on business need for duties to be performed, in addition to employee qualifications. || Designer Sr Salary Grade: P11 $44,133.00 - $73,554.00 ||
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 * || **EQUAL OPPORTUNITY STATEMENT** ||
 * || PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply. ||